Tokyo Welcome Customizable Tour with Haruka

Planning to visit Tokyo for the first time? Your head must be spinning with questions and concerns!

What are the most useful Japanese words/phrases
How do I navigate without getting lost?
How do I prevent committing social faux pas?
How do I order food at restaurants?

Don’t worry! Even if it’s your very first time setting foot in this megalopolis, you can explore Tokyo like a true native if you learn the basics at the start of your stay from a friendly and knowledgeable local guide.

This tour is led by beloved guide – Haruka; born and raised in Tokyo, she will use her rich experience and perfect English to guide you through all the must-sees and hidden gems of Tokyo, all whilst educating you with fascinating facts about history and culture, and equipping you with everyday-life Japan survival tips that will rescue you afterwards (should you wish to stay longer).

Skip the planning pains and leave it to our professional guide Haruka – you can rely on her to create some unforgettable Tokyo memories. You can learn more about Haruka here and reach out to her at [email protected]

Our recommended day visit area for first-timers:

Tsukiji(Fish market gone but still fascinating and must-see place
Waterbus ride(40min river cruise from Asakusa to Hamarikyu garden)
Asakusa(Home to Tokyo’s oldest semso-ji temple)
Tokyo station(beautiful station building with over 100 years of history
Imperial palace East garden(where the great shogun of the Edo Period resided)
Ginza(high-end shopping district)
Meiji shrine(magnificent shrine in an enormous manmade forest
Ueno(Peaceful large park with museums and known for cherry blossom drinking party under Sakura in Spring)
Yanaka(Peaceful Old Tokyo neighborhood with small galleries without high-rise building)
Tokyo skytree town(Tallest tower in Japan and second tallest tower in the world)
Akihabara(Paradise for anime, figurines and games)
Harajuku(the famous Takeshita Street full of Kawaii fashion)
Shibuya(where the iconic scramble crossing is)
Kawaii Café monster café(meet cute and colorful monsters and bizarre food)
Owls, Birds or Hedghog café(You can pet and they will bring whatever you request to your table.)
Shinjuku(The large entertainment, business and shopping area)

We look forward to welcoming you to Tokyo!

Suitable for:

Solo-travelers, senior citizens, families with naughty kids, and large groups.
Travelers who are keen to experience and understand Japanese culture.
People who want to make a local friend in Tokyo!

Includes:

Hotel pickup service is only available for visitors based in central Tokyo or within a 8-minute walk from a station. Please let us know the location of your hotel so that we can check your eligibility for this service.
The best recommendations and tips for the rest of your Japan adventure!

Excludes:

Transportation fees e.g. car, taxi, bus, waterbus, subway, and train.
Entrance fee for museums, gardens, or other facilities which are not free of charge.
Meals.

Cancellation and Refund Policy

  • A full refund will be provided within 7 days (Japan Standard Time) prior to your booking.
  • A 50% refund will be provided within 6-3 days (Japan Standard Time) prior to your booking.
  • No refund will be provided if you fail to turn up on the day of the experience or if you cancel within 2 days (Japan Standard Time).
Cancellation

If a reservation has to be cancelled, customers will be charged a fee depending on how far from the tour date the cancellation takes place.

Share your thoughts!

5 out of 5 stars

35 reviews

Let us know what you think...

What others are saying

  1. Joan Peskin

    Haruka is a total delight.

    Joan Peskin

    She is thoughtful, knowledgeable and caring, and her English is so outstanding that it is like being with an English speaker. In fact her home language is now English as she is married to an American. She is often used as a translator in various parts of Tokyo (including the Geisha area) so she knows the city backwards and we particularly appreciated her taking us to “off the beaten track” places. When we return to Tokyo we look forward to being with Haruka again.

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  2. Susan Spicer

    Haruka was fantastic!

    Susan Spicer

    We had a short time in Tokyo and she helped us see much more of the city than we would have alone. I cannot recommend highly enough.

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  3. Paul LeBlanc

    Haruka is a marvelous guide.

    Paul LeBlanc

    She is knowledgeable, of course, But most importantly, she is attune to her clients’ sensibilities, adjusts on the fly, engages with grace and good humor, and brings joy to her work. We wanted an off-the-beaten track tour with a focus of food and she delivered big time. We wandered streets and saw places where we were the only Westerners — it all felt very special. We’d use Haruka again in a heartbeat and will seek her out when we next come to Tokyo.

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  4. Nancy Rye

    Nancy Rye

    Our family of 4 enjoyed a great tour with Haruka that she tailored to our liking. She was knowledgeable and very helpful dealing with our food allergy issues.

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  5. Michael Samach

    Guide was lovely.

    Michael Samach

    English perfect. Showed us just what we wanted to see and do

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  6. Janelle Munns

    Haruka is an excellent guide

    Janelle Munns

    we loved learning the city, and culture and seeing the sites.

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  7. Jan Brown

    Jan Brown

    Haruka was a great guide who gave us an interesting tour of Tokyo which reflected our interests. She was knowledgeable and her English was excellent. It was a lovely day and I could not think of a single negative comment.

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  8. Nancy Wu

    Haruka is a wonderful guide.

    Nancy Wu

    She took the four of us around Tokyo to all the wonderful tourist attractions. The best was the fish market with all the sushi and street food we could buy and try. Haruka walked with us all day and was very attentive, whatever or wherever we wanted to go. It was a wonderful day and we enjoyed it very much. I would highly recommend this guide. Thank you again.

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  9. John Moore

    John Moore

    Haruka was a charming, knowledgeable young lady. Her English was wonderful and very advanced. We traveled all over Tokyo with her guidance and expertise. In addition to the major sights, she took us to some unusual shops pointing out items of interest. She even took us to her favorite local restaurant for sushi. If you wish to have an exceptional tour of Tokyo, I recommend Haruka.

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  10. Moritz Heydkamp

    Great tour of Tokyo.

    Moritz Heydkamp

    Haruka was very helpful planning the day and guiding us through the mega city. It was a perfect mixture of food, sightseeing, history, and culture. Absolutely recommended!!!

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  11. Stewart Lockie

    What a wonderful experience.

    Stewart Lockie

    Haruka took time to understand our needs and then exceeded them.Off the beaten track was the theme of the day. Thoroughly recommend her services she delivers with real enthusiasm. The day flew by. Thanks from us all for a memorable day.

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  12. Cecelia Tencza

    Haruka is a delightful tour guide.

    Cecelia Tencza

    The weather was unusually hot & she adapted her plans for the day effortlessly. Our 1st time to Japan, & speaking no Japanese Haruka seamlessly guided us throughout the city by trains & walking. We saw more of Tokyo with her in 6 hours than we had managed in 2 days on our own. Her English was perfect & it’s clear that she has mastered the skills of hospitality. I would highly recommend anyone to hire Haruka as their guide to Tokyo.

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  13. Susan Davis

    Our guide, Haruka, was excellent.

    Susan Davis

    We had some very specific needs and requests and she graciously accommodated every one. She had extensive knowledge of history and culture, and even found a local noodle shop for some terrific soba . We highly recommend Haruka for tours in Tokyo.

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  14. Dr Jennifer Light

    Terrific tour and guide!

    Dr Jennifer Light

    Haruka was extremely knowledgeable and listened to what I had requested! Her English is fluent! And since we were delayed getting to Tokyo the night before she graciously delayed our pickup slightly. Definitely showed us an area not frequently visited and greatly increased our knowledge of Japanese customs and culture. I strongly recommend her as a guide!!!

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  15. Gerald Hefner

    Gerald Hefner

    We really enjoyed spending the day with Haruka. She was very informative and had great English. She was very responsive to my emails when we were planning the tour so we were able to see everything that we wanted in the 8 hours. We loved the restaurant that she chose for lunch. It was unlike anything we saw on the rest of the trip. We enjoyed Haruka so much that we met her the next night for a food tour. We would recommend her highly.

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  16. Tracy Jean-Chronberg

    Haruka is a wonderful guide.

    Tracy Jean-Chronberg

    She provided guidance and information about Tokyo that allowed us to relax and not have to constantly refer to the guidebook & map. She made great suggestions & even had a “plan b” should it rain. She has the inside track on out-of-the-way places that we never would have found. Her English is perfect & she was even able to engage our 16 year old daughter in conversation about 90’s pop singers. (Parents of teens understand this comment!) Haruka’s tour was our best day! 

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  17. Ryan Matsuo

    Haruka was a wonderful guide.

    Ryan Matsuo

    She was very knowledgeable about the local heritage. She explained things to us that pertained to the shrines we visited and that pertained to local culture. Her English is excellent! The restaurant that she took us to was very authentic and delicious. We hired her on our first day in Japan and it was the best thing we did. We are so happy that we picked her as our guide! Mahalo Haruka

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  18. Chris Murthy

    Mrs Haruka is a sweet lady!

    Chris Murthy

    Haruka knows lot about Tokyo and excellent tour guide for family or group. She speaks good English and very professional. She came to our hotel on time and showed us all important places to visit in Tokyo. She needs to make a list of good different restaurants in the regions and take the tourists when asked their desire of kind of food they want to eat. She took us to famous mall shopping and spent more time with us. I Strongly recommend her as young tour guide.

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  19. Darren Merlob

    Haruka was fabulous!

    Darren Merlob

    She is very knowledgeable & found everything our teenagers were looking for in Tokyo. I would highly recommend her!

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  20. Keith Cunningham

    Keith Cunningham

    As a fabulous guide, Haruka made Tokyo seem very approachable with a thoughtful, exciting day. My wife was slowed by an injury and Haruka made small adjustments to assist her–taking elevators and escalators when available and (most likely) walking a little slower than usual. The result was perfect. Haruka also tailored our visit perfectly for us. Finding pufferfish, strange vending machines, specialty shopping, and make-your-own okonomiyaki! She also made great suggestions for the rest of our stay.

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  21. Esther Lee

    Esther Lee

    Haruka was great! We saw a lot of Tokyo. We were overwhelmed with so much goings on in Tokyo but Haruka made it fun. She was well organized and at the same time flexible enough to accomodate everyone’s wants and wishes. We stopped to get all out bucklist items done. Exhausted but wonderful day with Haruka!

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  22. Esther Lee

    Esther Lee

    Haruka made a custom itinerary based on our “wanted to do in Tokyo” list. She met us at our hotel so that we won’t be lost. She was accomodating to our fatigue from traveling and yet we saw a wonder Meji Shinto Shrine and she explained the history behind the shinto and its customs. She made the tour informative and yet not too much info overload. She is tiredless and full of energy. We had a great first day with Haruka and saw more the next day of full day tour.

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  23. Michelle Roque

    Haruka was an amazing tour guide.

    Michelle Roque

    I’m so thankful to have been able to see Tokyo for the first time with her. Haurka was kind enough to show me things only a local would know. She is very flexible and willing to work around your schedule (which I appreciated). She was even willing to pick me up and drop me off at my air bnb to make sure I got there safe. I would highly recommend booking with her!

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  24. Michelle Roque

    Haruka was an amazing tour guide.

    Michelle Roque

    I’m so thankful to have been able to see Tokyo for the first time with her. Haurka was kind enough to show me things only a local would know. She is very flexible and willing to work around your schedule (which I appreciated). She was even willing to pick me up and drop me off at my air bnb to make sure I got there safe. I would highly recommend booking with her!

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  25. Jeff Sobel

    Haruka was a wonderful guide for the day

    Jeff Sobel

    we spent a fantastic day touring Tokyo. Haruka was a wonderful guide for the day. she was friendly, professional, and an overall nice person to spend a day with in Tokyo.

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  26. Josselin Hebert

    She speaks perfect English!

    Josselin Hebert

    I guess you could say it was a perfect day. Haruka was very good with preparing a custom itinerary according to what I wanted to see. She was very enthusiastic throughout the whole tour and made it very special. She went above and beyond so I would not hesitate to recommend her wholeheartedly.

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  27. Josselin Hebert

    It was a perfect day.

    Josselin Hebert

    I guess you could say it was a perfect day. Haruka was very good with preparing a custom itinerary according to what I wanted to see. She speaks perfect English and was very enthusiastic throughout the whole tour and made it very special. She went above and beyond so I would not hesitate to recommend her wholeheartedly.

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  28. Diane Kennedy

    Diane Kennedy

    The whole family really enjoyed the tour with Haruka. She spent time answer questions for each of us and went out of her way to personalize the tour for our children (16 and 20 yrs old).

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  29. Diane Kennedy

    Diane Kennedy

    The whole family really enjoyed the tour with Haruka. She spent time answer questions for each of us and went out of her way to personalize the tour for our children (16 and 20 yrs old).

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  30. Debbra Thomson

    Haruka was the perfect guide for us.

    Debbra Thomson

    She is so friendly and as a native of Tokyo, knows the city quite well. She took us to so many places in such a short period of time. Haruka made our first trip to Tokyo very special. She was able to share the Japanese culture and history with us and we came away with a much better understanding. Haruka was invaluable when it came to maneuvering the trains! She was very flexible with our itinerary as well as our pace. Great experience all around!

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  31. Debby Thomson

    Haruka was the perfect guide for us.

    Debby Thomson

    She is so friendly and as a native of Tokyo, knows the city quite well. She took us to so many places in such a short period of time. Haruka made our first trip to Tokyo very special. She was able to share the Japanese culture and history with us and we came away with a much better understanding. Haruka was invaluable when it came to maneuvering the trains! She was very flexible with our itinerary as well as our pace. Great experience all around!

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  32. Peter Guy

    Peter Guy

    I couldn’t ask for a better or more experienced guide to Tokyo than Haruka san, she is a great communicator and was able to quickly put me at my ease. She knows the city inside out and, though I’ve been here before, she was able to tailor the tour to suit my preferences, and show me things that were new and interesting. Whether you’re new to Tokyo or a seasoned traveler, I would highly recommend her as a guide!

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  33. Dwight Proteau

    What a JOY Haruka was!

    Dwight Proteau

    We spent a full day exploring Tokyo AND stopping for numerous food experiences with a devoted Foodie …. Haruka provided a wealth of information about her city throughout the day and always was up for another eating challenge whether it was on the schedule for the day or not! It seemed that I wished to stop at so many little street food places and she was always accommodating and always joined me in whatever snack we found. Haruka is a delight… you must meet her!

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  34. Nancy Holme

    Haruka exceeded what we were expecting,

    Nancy Holme

    Having hired local guides for years around the world. She was engaging, clear, did not sound like she had memorized a script. Her English is perfect with a N. A. accent. She filled the day with interesting facts, context and historical depth. She was considerate of the two “slower” people in our group. And she followed up that night with a very helpful note on a health issue one of us had with a written statement in Japanese that we could use in restaurants.

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  35. Kevin Kern

    What a JOY Haruka was!

    Kevin Kern

    We spent a full day exploring Tokyo AND stopping for numerous food experiences with a devoted Foodie …. Haruka provided a wealth of information about her city throughout the day and always was up for another eating challenge whether it was on the schedule for the day or not! It seemed that I wished to stop at so many little street food places and she was always accommodating and always joined me in whatever snack we found. Haruka is a delight… you must meet her!

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